Making a mistake can be an awful feeling.

Nearly everyone misses an opportunity to apologize at some stage in their life.

However, sometimes we encounter people who never seem to make the effort.

Frustrated woman at her desk

According to licensed psychologist Guy Winch, “Admitting wrongdoing and offering an apology is too psychologically threatening.

By saying we’re sorry for our behavior, our self-esteem is dinged.

When dealing with someone who refuses to apologize, there are strategies for making the situation more productive.

Frustrated woman sitting on the sofa

Even though it’s difficult, psychologists advise keeping your cool.

In addition, rather than arguing, opt toforgive and forget.

Next, discuss a concrete way that it’s possible for you to move forward together.

Gay couple holding hands over coffee

Sometimes this entails fixing or replacing an item you broke.

In other situations, it may mean a pledge to simply work at changing the behavior that caused harm.

You don’t have to make these decisions solo, either.

Speak with the person you’re apologizing to, and get their input on what would be most helpful.

In addition, strive to frame your apology by using “I” statements.

However, you’re free to offer a reason for your actions if applicable.