Today people dread phone calls the way used to dread unexpected visits.
It’s not even the socially phobic who detest talking on the phone.
However, texting certainly has its benefits.
After all, it only provides words with no tone and no feeling (viaUrban Wellness Counseling).
It also provides time to think which is especially helpful when answering colleagues and bosses, as perInc.
Yet the idea that phone calls are more uncomfortable is untrue, according to the study.
“But they have these fears about awkwardness that are pushing them towards text-based media.”
When they did make the calls, they had a better connection with the other person.
There are also certain times you should always call rather than text (viaHello Giggles).
